WHY SOFA?
Support on your terms, with care you can trust
Easy access to support from the comfort of your home, with a dedicated listener by your side.
You write. We listen freely, and with care.
At Sofa, emotional support is always free — no accounts, no labels, just real people ready to listen when you're ready to share.
Feel better, starting today
SUPPORT YOUR WAY
Connect however you feel most comfortable — and privately or securely or anonymous
Your comfort, your choice—Sofa adapts to your needs.
GET SUPPORT NOW
Compassionate listeners who put your well-being first.
Access caring support from home, with your dedicated listener.
How does the process work?
1
Understand What Sofa Offers
Before you begin, it’s important to know what Sofa is—and what it isn’t. We offer non-specialized emotional support and do not handle urgent or clinical mental health cases.
2
Find a Listener That Fits
Once you understand the process, you can choose from available volunteer listeners and request a session at a time that works for you.
3
Start the Conversation
You'll enter a safe and private written chat room, where you can speak freely for about 45 to 60 minutes. No judgment, no ready-made advice—just real presence and human connection.
What our Speakers say
More than 100 five-star in previous conversations
Very helpful and insightful. Gave me the confidence I needed to move forward.
someone who will make u feel home without any hesitation... very kind and a good company... "thanks so much for lifting up my condition .. with ur kind words i feel i am somehow valued" God bless u more 😀
Understanding, wise and amazing listener!
Really understanding and kind. Goes out of his way to understand your situation
He is such a kind and attentive soul who helped me to see clearer again. I am so grateful!!
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Listeners
20
Specialties
10
disorders
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Areas
Got a question?
Frequently Asked Questions
What is Sofa?
Sofa is an initiative that offers (non-specialized emotional support) for people going through life’s challenges or emotional stress that doesn’t require professional therapy.
We aim to provide a warm, safe space where you can express yourself and feel heard without judgment.
Who can volunteer at Sofa, and how to get in touch?
To volunteer, please send a message to our Facebook or Instagram page, or contact us via email at:
📩 info@sofasupport.com
Does Sofa offer professional psychological treatment?
No. Sofa does not provide professional therapy—neither medical nor psychological.
We offer non-clinical emotional support only.
Are the listeners professional psychologists?
Most of our listeners are not mental health professionals.
They are trained volunteers who have completed basic preparation in active listening and emotional presence.
How are listeners selected?
Our listeners undergo a thorough vetting process, including training in active listening and empathy.
How do I get matched with a listener?
You’ll be paired with a listener based on your unique needs, preferences, and available options.
Is Sofa a paid service?
No, the service is completely free.
Can Sofa handle mental health emergencies?
No. Sofa does not support critical cases such as suicidal thoughts, self-harm, hallucinations, or severe psychiatric symptoms.
If you are facing an emergency, please seek immediate help from a licensed professional or medical facility.
Who can volunteer as a listener? How are they trained?
Anyone aged 18 or older can apply to volunteer as a listener.
While we believe in the power of natural empathy, our volunteers complete a short training focused on active listening and handling emotionally intense conversations.